FAQs

What should I expect during my first massage therapy visit?

Please arrive until 5 minutes before your scheduled appointment time in order to ensure a full massage session. Your massage therapist will require you to fill out a consultation form. Afterwards the therapist will begin by asking you general questions to establish what areas you would like worked on, if there are any conditions needing to be addressed and to determine if massage is appropriate for you. Your massage therapist may perform certain assessments and testing to evaluate your condition, and to see if you have any presenting complaints.

Where will my massage or body treatment session take place?

Your massage or body treatment session will take place in a warm, comfortable, quiet, spacious treatment room. Soft music may be played to help you relax. You will lie on a table especially designed for your comfort.

What do I wear during the massage?

Depending on the primary technique your therapist uses, you may or may not need to undress. For a full body massage, most people undress completely. However, you may choose to wear underwear. Your massage therapist will give you privacy to undress, and you will be covered with towels or sarongs at all times except the area being worked on.

What do I do during a massage therapy treatment?

Make yourself comfortable. If your therapist wants you to adjust your position, he or she will either move you or will ask you to move what is needed. Otherwise, change your position anytime to make yourself more comfortable. Many people close their eyes and relax completely during a session; others prefer to talk. It's up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

How will a massage feel?

In a general massage, your session may start with broad, flowing strokes (effleurage) that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. For deep tissue massage and sports massage, therapists use stronger pressure to soften the tight muscles which you may feel a little painful but you will feel much better later. A light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. Do not hesitate to ask questions or mention if you feel any discomfort so that the massage therapist can use another approach or technique.

Will the massage oils used make me break-out?

Hypoallergenic massage oils or lotions are used for massage treatments. However, if you have sensitivity to certain types of oils or lotion, please bring it to the massage therapist's attention as our therapists have an assortment of oils and lotions on hand.

Is a massage always appropriate?

No, there are several medical conditions that would make massage inappropriate. That's why it is necessary that you fill out the consultation form and before you begin your session. The massage therapist will ask general health questions to rule out if you have any contraindications to massage. It is very important that you inform the practitioner of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage prior to any session. Your massage therapist may require a recommendation or approval from your doctor.

How long will a full-body massage treatment last?

The full-body massage treatment needs one hour or one and a half hour. A half-hour appointment only allows time for a partial massage session, such as neck and shoulders, back or legs and feet. Many people prefer a 60 to 90 minute session for optimal relaxation. Always allow relaxation time prior to and after the session.

How will I feel after the massage therapy treatment?

Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

How often do I need to get a massage?

The frequency of massage therapy treatments varies with every client. For general stress reduction, it is recommended that you have regular sessions ranging from once a week to once a month. For people with high stress levels in their work or personal lives, once a week is usually the norm. For people with very tight muscles, it is recommended to have regular sessions once a week or at least every two weeks. As with any massage treatments, regular sessions are necessary to acquire the most benefits and to make those benefits last longer.

What is your cancellation policy?

  • You may cancel your appointment without charge until 24 hours before your appointment.
  • Same day cancellations will be charged 50% of the scheduled service price.
  • If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.